Full-Time Technical Writer (Washington D.C.)
Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal opportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Business Process Outsourcing
Our business unit provides support in three major areas: business process services, where we perform the actual function that the process is related to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a business process management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce.
We have an immediate opportunity for a Technical Writer located at the Downtown D.C. Technology Center at 800 K Street Northwest in the China Area.
Writes a variety of technical articles, reports, brochures, and/or manual s for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Gathers, analyzes, translates and composes technical information into clear, readable documents to be used by technical and non-technical personnel. Composes technical documents including user manuals, installation guides, and reports. Editing and assistance for technical documentation, technical writing, peer review, organization of document repository, and assistance to authors of documents. Ensures documents adhere to program style guides and formatting standards.
Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required.
Required Skills and Experience:
May require a bachelor’s degree in a related area and 0-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field.
United States citizenship is required. Additionally, must pass security background check and be able to obtain and maintain T-2 clearance position for public trust.
Employment Type: Full time – See more at: http://jobs.serco-na.com/us/washington-dc/information-technology/jobid4066766-technical-writer#sthash.eksOf782.dpuf