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17 May 2013

Full-Time Technical Writer (Plano, TX)

Samsung – Posted by TechWhirl Plano, Texas, United States

Job Description

Atterro has partnered with Samsung Telecommunications America on an exciting, contract opportunity in the East Plano area for a Technical Writer!
Technical Writer
-Responsible for managing the development of online content for customer support functions for mobile phones and other devices through a third party vendor.
-Reviews, edits, and posts all content received from vendor into website?s CMS.
-Revises and creates content for ad hoc requests, special projects, and software updates.
-Content will cover device issues, commonly asked questions, call drivers, how to guides, troubleshooting content, and software updates.
-Writes, reviews, edits and removes online content as necessary.
-Determines proper format for content assets and edits content length or format accordingly.
-Ensures all content follows Samsung style guidelines.
-Advises content providers of procedures for developing and submitting content.
Manage the review and editing of new content.
-Track and report progress of online content development.
This exciting Technical Writer is a contract opportunity. Please forward your resume today for immediate consideration.

-2-4 years experience as a technical writer with online content
-Experience editing and revising technical online content
-Proficient with Dreamweaver and Notepad
-Experience writing online content of a technical nature
-Experience in the mobile phone industry or telecommunication industry preferred
-High School diploma required

Division: Pro Staff
Job ID: GEN7797
Nearest Major Market: Plano
Nearest Secondary Market: Dallas
Job Segments: Technical Writer, Telecommunications, Telecom, Writing, Customer Service, Technology, Creative

Job Categories: Technical Editing and Technical Writer. Job Types: Full-Time.

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