Job Description

Are you a wordsmith with a passion for technology and an outstanding eye for detail? Does improper grammar drive you insane? If so, we have the perfect job for you! Laserfiche’s consulting arm, the Professional Services Group, is looking for a high achiever to write and edit technical proposals for new and existing clients. But this job won’t chain you to a computer all day! It also involves heavy interaction with clients during the presales requirements gathering phase, so strong interpersonal skills are a must.

 

As a Technical Writer, you will:

• Write Scope of Work documents detailing custom solutions provided to prospective clients
• Gather project requirements with PSG engineers and clients to derive methodologies and to convey proposal solutions
• Research information on a broad base of technical areas and describe the principles, operations, and basic concepts in clear simple language
• Create and modify graphics to convey technical approaches, processes, and solutions in terms understood by a wide audience (Federal, commercial, technical, non-technical, etc.)
• Edit, standardize, or change proposal material prepared by other staff members
• Write other technical documentation that might include functional design documents, project documentation, and standard operating procedures
• Maintain hard and electronic copies of submitted proposal documentation in accordance with company policies
• Become an expert in the Laserfiche product line through hands-on experience as an engineer or self-study
• Develop strong working relationships with partner, client, and Laserfiche team members
• Some travel (10-15% of the time) is required

 

Qualifications

• Bachelor’s degree or equivalent experience
• Related experience preferred but not required
• Strong written and verbal communication skills
• Enjoy working with people whether they be clients, peers, or management
• Strong attention to detail
• Strong analytical and problem-solving skills
• Willingness to learn
• Passion for technology
• Professional and mature demeanor for client facing opportunities

Job Categories: Technical Editing and Technical Writer. Job Types: Full-Time.

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