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23 Nov 2012

Full-Time Technical Writer 2 (San Francisco, CA)

Oracle – Posted by TechWhirl San Francisco, California, United States

Job Description

Job Title Technical Writer 2-ProdDev
Location United States,CA,San Francisco…
Organization Name Oracle Communications Global Business Unit
Department Description
Oracle is #1 in communications globally with 100 of the world’s top100 communications companies running Oracle applications and technology. Oracle Communications integrates industry-specific BSS and OSS solutions with a standards-based service delivery portfolio, as well as the capabilities of Oracle’s industry-leading enterprise applications,business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next-generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network.  For more information,visit
Brief Description
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.
Detailed Description
As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc. of product user documentation and/or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.
Job Requirements
Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.
Additional Details
As a memberof the technical writing team, you will

  • Write sections of documents or major documents under the supervision of more senior writers and managers.
  • Make tactical decisions about organization and content of own material in consultation with the project lead.
  • Learn to develop own schedule and plan.

Skills and Knowledge:

  • Knowledge of information development and publication tools, such as FrameMaker and Visio
  • Excellent research skills
  • Ability to understand and document complex concepts
  • Ability to write clearly and concisely using correct grammar, spelling, and punctuation about highly technical subjects
  • Ability to follow established standards and styles
  • Ability to work in a collaborative group setting
  • Undergraduate degree in English, journalism, or computer science
  • The following skills and knowledge area plus:
    • Knowledgeof programming in Java and JEE and ability read and understand code
    • Familiarity with telecommunications protocols and technologies such as Service Delivery Platforms, WebLogic Server, SOA,  Web Services
Amount of Travel 0%-25%

Job Categories: Technical Editing and Technical Writer. Job Types: Full-Time.

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