Full-Time Technical Communicator (San Ramon, CA)
Job Description
Job Number 1827451
Business GE Corporate
Business Segment Global Research
About Us GE works on things that matter. The best people and the best technologies taking on the toughest challenges. GE operates in 160 countries and employs more than 300,000 people worldwide, finding solutions in energy, health and home, transportation and finance to build, power, move and cure the world. Not just imagining. Doing.
At GE Software, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better.
Posted Position Title Technical Communicator
Career Level Experienced
Function Engineering/Technology
Function Segment Research – Software Engineering and Other Computing Sciences
Location(s) Where Opening Is Available United States
U.S. State, China or Canada Provinces California
City San Ramon
Postal Code 94583-9130
Relocation Expenses Yes
Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
As a part of the Data Management team, your job is to help define, plan, research and deliver assigned documentation that supports the efforts managed from our new Software Center of Excellence (based in San Ramon, California). Working from our San Ramon office, you will collaborate with Development and QE functions to produce and validate a range of high-quality deliverables for consumption by our internal technical customer base.
Essential Responsibilities
In this role, you will:
Be tasked with producing API guides, developer and administration guides
Write, edit/update new and existing platform-based documentation that is clear, concise, consistent, and easy for end users and application consumers to understand and apply
Work with the other writers on the team to track and manage project efforts, while participating in daily Scrum stand-ups, weekly meetings, and updating wiki pages, along with other tasks as directed by the Information Development Manager
Qualifications/Requirements
Bachelor’s Degree in English Studies, Journalism/Communications, Liberal Arts, OR “STEM” Majors (Science, Technology, Engineering and Mathematics)
Minimum of 7 years of experience in technical writing position
Minimum of 2 years of experience documenting software in an Agile development environment
Minimum of 5 years of experience documenting software
Eligibility Requirements:
Ability and willingness to provide relevant writing samples & take writing assessment as part of selection process
Must be willing to work out of the San Ramon office
Ability and willingness to travel, as required
Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics
Excellent verbal and written skills
Professional communicator and collaborator with a keen eye for quality and detail, including strong working knowledge and application of style guidelines and industry practices
Track record of working with high velocity engineering organizations, both startups and large corporations
Ability to work under time pressure to meet frequent deadlines. Must be a “self-starter” with ability to work with multiple teams in cross-team collaboration
Experience writing about complex engineering topics. Ability to write to technical audiences. (Terms like JSON, OSGi, SOAP, and J2EE don’t scare you)
Ability to learn new technology quickly, experience in API or platform and services documentation
Excellent communication skills and the ability to collaborate well with development and QA teams
Hands-on experience with, and working knowledge of using an XML-based authoring tool preferred
Master’s Degree, and/or technical communications certification
Section 19 Job YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT.