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9 Jan 2013

Full-Time Senior Technical Writer: Chatter Documentation (San Francisco, CA) – Posted by TechWhirl San Francisco, California, United States

Job Description

Description: We’re a great team of writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our Chatter product easier for professional developers to integrate with. You’re a problem solver with excellent people skills who knows the needs of developers and will write easy-to-understand developer guides and online help. You can also create code samples, tutorials, videos, and other user assistance to help developers build apps on the platform. You’re a great match if you’re self-directed, passionate about technology, produce high-quality documentation, and understand how your work contributes to the overall success of the product. You’ll work with both remote and San Francisco-based teammates. You’ll use innovative technical communication tools and Agile methodologies to deliver the best work of your career!

Responsibilities: Create and update developer API documentation for our Chatter product.

Experience/Skills Required:

  • 6+ years of experience writing developer-focused documentation for software development audiences, or equivalent experience writing or testing code and at least 2+ years of writing documentation
  • Working knowledge of two or more: Java, C++, PHP, SQL, PL/SQL, .NET, SOAP, AJAX, C, JavaScript, Ruby on Rails, Flex, AIR
  • Ability to meet tight deadlines with multiple deliverables
  • Experience with IDEs, Web services technologies, APIs, RESTful design, SDKs, or object-oriented programming
  • Great people and communication skills
  • Focus on quality and details
  • Ability to learn new technologies quickly
  • Excellent problem solver
  • Strong team player
  • Customer advocate
  • Bachelor’s degree in a technical or communications field

Experience/Skills Desired:

  • Experience documenting SaaS applications or enterprise-class client/service software
  • Track record of improving existing styles, processes, and teams
  • Ability to read code, write your own code examples, and develop your own apps
  • Experience with Eclipse
  • Ability to work with management to establish goals and priorities
  • Experience with source control software such as Perforce or ClearCase
  • Experience with authoring tools such as Arbortext Editor
  • Experience with video and image editing software
  • Knowledge of DITA

Job Categories: Technical Editing and Technical Writer. Job Types: Full-Time.

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