• Work on emerging projects for both domestic and international markets, covering an array of products and features
• Partner with a broad range of internal teams to document what it takes to make our customers successful
• Create and maintain a ‘best in class’ suite of knowledge, including development of an organization strategy that makes information easily accessible to everyone who needs it
• Showcase your project management skills by managing and prioritizing multiple documentation requests simultaneously
• Help shape the department by implementing processes and procedures and defining best practices

 
Here is what you will need to be successful:

• 3-5 years of technical writing experience required
• BA/BS degree required, Masters degree preferred
• Proven experience creating documentation for the Business-to-Business space
• Advanced knowledge of Adobe FrameMaker
• Strong project management skills, with experience managing large projects involving multiple writers
• Excellent interview skills, with ability to cut through the fog to identify the requester’s needs and address them, sometimes with little guidance
• Quick learner with technical aptitude
• Impeccable communication style – both written and verbal
• Self-starter attitude with ability to execute on deadlines
• Flexibility, with willingness to shift gears as needs change

What will make you really stand out:

• SalesForce experience
• Basic HTML skills