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30 Nov 2012

Contract \ Contract-to-Hire Operations Technical Writer (San Jose, CA)

Talent Merchants – Posted by TechWhirl San Jose, California, United States

Job Description

Operations Technical Writer – TO2193
San Jose, CA, United States
Job Type: Contractor
In order to provide our customers with top-notch support documentation, we’re looking for a Technical Writer to help us with that effort. You’ll get to do what you love – write – so your co-workers can get back to doing what they love – providing a fantastic experience.Here is what you get to do:

  • Work on emerging projects for both domestic and international markets, covering an array of products and features
  • Partner with a broad range of internal teams to document what it takes to make our customers successful
  • Create and maintain a ‘best in class’ suite of knowledge, including development of an organization strategy that makes information easily accessible to everyone who needs it
  • Showcase your project management skills by managing and prioritizing multiple documentation requests simultaneously
  • Help shape the department by implementing processes and procedures and defining best practices

Here is what you will need to be successful:

  • 3-5 years of technical writing experience required
  • BA/BS degree required, Masters degree preferred
  • Proven experience creating documentation for the Business-to-Business space
  • Advanced knowledge of Adobe FrameMaker
  • Strong project management skills, with experience managing large projects involving multiple writers
  • Excellent interview skills, with ability to cut through the fog to identify the requester’s needs and address them, sometimes with little guidance
  • Quick learner with technical aptitude
  • Impeccable communication style – both written and verbal
  • Self-starter attitude with ability to execute on deadlines
  • Flexibility, with willingness to shift gears as needs change

What will make you really stand out:

  • SalesForce experience
  • Basic HTML skills

Job Categories: Technical Editing and Technical Writer. Job Types: Contract \ Contract-to-Hire.

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