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6 Nov 2012

Full-Time Compliance SME Content Specialist (New York, NY)

HSBC – Posted by TechWhirl New York, New York, United States

Job Description

The purpose of the Compliance SME Content Specialist is to work closely with business partners, LCOs and HR Learning on the identification, development and delivery of the enterprise wide Compliance Training Plan . Reinforces a culture of Compliance  awareness and compliance to all HSBC employees and helps ensure that all Compliance training at HSBC reflects and communicates the core values and foundations of the Enterprise wide Compliance training program. Activities include: providing Compliance subject matter expertise, relevant content for inclusion in training solutions, identification of performance gaps, and delivery of more complex training solutions.

Impact on the Business

  • Assist in the planning of Compliance Enterprise wide training programs designed to foster a culture of  compliance by stressing reputational risks to HSBC arising out of money laundering, terrorist financing activities and/or the violation of economic sanctions
  • Consult with business partners and HR Learning to arrive at mutually agreed upon learning solutions
  • Help identify and as necessary deliver training to groups within and outside of HSBC which may require special training programs and information about HSBC’s Compliance program (e.g. outside counsel, agents, consultants, vendors, service providers, etc)

Customers / Stakeholders

  • Work with the various Compliance department representatives in order to incorporate within the training program appropriate HSBC corporate standards which must be adhered to by all HSBC staff and ensure appropriate development and delivery of training and other relevant materials

Leadership & Teamwork

  • Provide classroom or one-on-one training for employees (and others as identified) as needed
  • Interface with HR Learning in the coordination and scheduling of training solutions

Operational Effectiveness & Control

  • Analyze training needs through interviews, focus groups, audit/regulatory and TRAC findings, industry developments, issuance of new policies, procedures, products, services, etc for assigned business or support unit
  • Work with HR Learning to review existing training materials and provide recommended changes. This includes participant manuals, job aids and instructor guides
  • Provide input to overall training plan working closely with HR Learning and Compliance Central Services
  • Provide subject matter expertise to help develop necessary Compliance training programs
  • Work with VP Training and Outreach Officer on firm wide corrective action plan for employees who did not complete the required training

Management of Risk

  • Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Promote an environment that supports diversity and reflects the HSBC brand

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
  • To discharge the accountabilities set out in the Legal and Compliance FIM by pro-actively assisting management in identifying and containing compliance risk, monitoring, reporting and certification, fostering a compliance culture and optimizing relations with regulators
  • Two years proven training delivery & design experience, or equivalent
  • Knowledge of Compliance policies and procedures, as well as knowledge of the constant changing environment
  • Bachelor’s degree in education, communications, or related field or equivalent experience
  • Strong interpersonal, organizational and verbal and written communication skills
  • Proficiency with personal computers as well as pertinent mainframe systems and software packages



Job Field : Legal & Compliance

Primary Location : North America-United States-New York-New York

Schedule : Full-time

Shift : Day Job

Job Posting : 29-Oct-2012, 22:00:00

Unposting Date : 13-Dec-2012, 17:59:59


Job Categories: Content Management/Strategy. Job Types: Full-Time.

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