Posts Tagged “technical communication”

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Resumes – How to get them “just right”

Posted by | October 30, 2012 | Job Search

How to craft the right resume for each job

Recruiters are like Goldilocks —they know the “just right” resume when it lands in their inbox.

Getting up to resume speed

Especially if the information within the resume matches the job description they crafted (or at least posted).

The golden rule for your technical communication job search is “Each job application = a customized resume.”

Sounds simple enough doesn’t it? (well, from theoretical point of view anyway).

So, if you’re going to follow the golden rule and make Goldilocks happy, first take a look at all your various resumes.  When you look over them you will probably realize they (a) they don’t reflect all your years of technical communication experience and (b) aren’t customized by specific roles.  Now what?

Like when Goldilocks started her journey, she started on a path, one that would take her to the Three Bears house (although she didn’t know that when she began).  You will need to take the same approach to craft the right resume – a path that has a beginning middle and end. And keep in mind that the end of the journey will have many different variations.

Start the Journey…

By writing out ever job that you have had.  Include company name, location (city, state and country) when you worked there (month and year), title/s and your salary (include the currency if you have worked overseas and any bonuses you received).  If you’re, not sure of the dates, go back to old resumes for a memory refresh. Or, talk to friends and family if you can’t remember all the jobs you have had.

Once you have the outline you have the framework to build your long resume upon. The long resume is a complete list of all the jobs you have had, roles and responsibilities and accomplishments.

Describe what your role was at each of the companies (don’t worry if your description is grammatically correct, you’ll work on that later). Jot down all aspects of your role and what you were responsible for.

Now outline your accomplishments. Include any metrics you have for example, did your work on implementing a new online help guide decrease the call and email volume by 50 percent.  Attaching a metric to the accomplish helps demonstrate the value you provided to the company. In other words, Goldilocks likes numbers to build a complete picture of you.

Can’t remember everything? A good idea is to talk to former work colleagues, friends and family or review job performance appraisals to gather the information.

Pause and survey the surroundings

In the story, Goldilocks had been walking along the path for a while before she came across the Three Bears house.  Before she entered she paused.

This is your time to pause and congratulate yourself. You are half way to completing a long resume, ready to be individually customized for each role.

The document you have created should be rather lengthy, multiple pages of hand-written or typed notes.  Before you continue, make a copy, email it to yourself or save this document in the cloud. This is not a document you want to lose.

Spend a couple of hours reviewing your long resume.  Now is the time to review every word thoroughly. Ensure the job descriptions are accurate, check the grammar, double check the metrics (remember you are going to have to explain them in an interview) and you have used the correct industry terminology.

Remember to add resume keywords.  “Accomplished,” “identified,” “launched,” “scheduled,” and “transformed” are all action-oriented keywords used by Recruiters when using resume screening software tools designed to scan resumes. Here is a good list of words. Also include keywords for the industry you’re aiming for.

Time to Enter the Three Bears House (aka customize your resume)

When Goldilocks entered the Three Bears house she was hungry and ate two different bowls of porridge (oatmeal) before she found the one that was “just right”.

Your resume must be “just right” before that hungry recruiter will become interested and take a bite. Recruiters take an ever more sophisticated approach to reviewing resumes, wanting them to be “just right” before physically reviewing them and sending them forward in the process.  . They use the resume screening tool to ensure no resume will be moved forward without the right keywords

How do you work out what is “just right” for this role’s resume?

Start by reading the job description and highlighting particular words, skill sets and qualifications. Use your long resume to extract and highlight those same words and skills and build out the custom resume for this role.

Finish by reviewing the job description and your carefully customized resume. Do the “white glove” proofread, and definitely ask a friend or family member to be an extra set of eyes.  Now, your resume is “just right” and ready to submit.

Lastly submit your “just right” resume and head home from the Three Bears house before the inhabitants come back.

Comments Off on Job Alert: Save Time In Your Technical Communication Job Search

Job Alert: Save Time In Your Technical Communication Job Search

Posted by | September 6, 2012 | Job Search

Create Customized Technical Communication Job Alerts

Undertaking a job search in the technical communication industry often means managing a delicate balance between time spent on the current job and with family and friends,  and looking for a new job.

One tool to help manage the time balancing act is  job alerts.  You can use them to keep up with new opportunities from online vendors such job sites, technical communication recruiters/head hunters and company web sites. Each online vendor allows you to customize searches based upon the specific job criteria you provide and email you the results on a regular basis.

Plus, you will save time wading through notices that don’t really match your skills and interests, since only jobs matching your criteria are emailed to you.

Here are five easy steps to creating your own job alerts:

1. Outline your Job Search Criteria

Before you start creating your job alerts, put together between two and five different job searches.  Make sure you create easy-to-remember names for each search to avoid confusion when you receive results.  For example you could name your search “Technical Writer New York” or “Senior TW  Software.”

For each search, list out all the criteria that make that particular search unique. The job search criteria should include the job title, specific key words, skills, location (consider how wide you want to make the radius of your search), employment type (full-time, contract, etc.), industry and salary.  Depending upon the site you using, you may be able to include all or only some of these criteria when you create your alerts.

So if you’re a technical writer wanting a job in San Francisco, CA with a salary of $80,000, this would make up the core of your job search criteria. You might want to add keywords such as software, agile, or usability if those areas are your specialty. Then, based upon the frequency of emails you select you would be emailed a list of job openings for technical writers with experience in agile development environments in the San Francisco area with a minimum salary of $80,000.

2. Target relevant web sites

In my last post I talked about targeting your job search using the three different online vendor sources: job sites, recruiters/head hunters and company web sites. Make a list of the sites that are most relevant to your career goals. Perhaps you’re more interested in technical writing for proposals, or in the manufacturing world. may not be as relevant to you as websites for professional associations or specific manufacturing companies.

3. Input Your Job Search Criteria (aka Data Entry)

Now comes the repetitive part—doing the data entry to set up job searches on each of your selected web sites.  Unfortunately, since each online vendor has its own way of collecting and displaying job listings, there’s no consistent data entry process. Yes, you will need to type in Technical Writer a number of times, so be patient, and use the type ahead capabilities of your browser where you can.

So for example, if you use you will need to login to your MyDice account, go to Search Jobs and run a search with job title, keywords, etc.  (e.g. Technical Writer New York).  After you run the search and get the results you want, click on Save Search as Agent. Then name the agent, select the format and frequency, and save it.

4. Review and Tweak Job Alerts

Schedule specific times to perform your job search, and use some of that time to review the quality and quantity of your job alerts.  This helps reduce the distractions of reading descriptions for technical writers in Austin when what you’re really looking for is a Business Analyst/TW position in New York.

If the job alerts aren’t producing the results you are looking for, it’s time to go into the relevant job alert and alter your search criteria. Remember, you can modify your  job search criteria as frequently as necessary to get the results you want. .

5. Apply for the Job

You have found the perfect job. What’s next? Well, that’s pretty obvious—you apply for the job, taking care to read the requirements for resumes, cover letters, samples and so forth. And you keep applying to jobs using your now established job alerts.

Manage your technical communications job search wisely by using job alerts. Good luck in your job search.