Clearance: Public Trust

Location: Washington, DC and Alexandria, VA
Period of Performance: one (1) Base Year of 12 months and four (4) 12-month option years.
Resume Reponses Due Date: 10/31/2012

DHA shall provide support by providing personnel with business process improvement, business analysis documentation support, technical writing, and training expertise to manage, facilitate, and support process improvement projects.

The goal of these services is to improve internal processes that result in measurable improvements to workflow and efficient use of staff resources.

Document Support Specialist Level II–

• Edit, type, and prepare memoranda of a technical and/or managerial nature.
• Maintain logs relating to work in progress, meetings, etc.
• Prepare specialized communications, maintain logs on communications sent and received, arrange and log special shipments of records.
• Documentation will often involve flow diagrams, configuration drawings, functional systems flow diagrams, graphics, etc.
• Knowledge of the use of word processing software and the use of advanced software features such as style sheets and macros.

Qualifications:

• At least 5 years of experience performing documentation support responsibilities for large-scale projects.
• Bachelor’s Degree

DHA is an equal opportunity employer