Full-Time Technical Writer at Election Systems & Software (Omaha)
Job Description
The Product Development Division is seeking an experienced technical writer for our in-house documentation team. This role is responsible for creating print and online technical documentation, including bulletins, user manuals, and help files. The primary responsibility of this position is the production of hardware and software technical documentation, but may also require assistance with Request for Proposal (RFP) responses, as needed. The writer will be expected to manage content development when integrating material from subject matter experts across the organization.
Essential Duties and Responsibilities:
General Communication Duties
•Perform a wide range of technical writing and editing functions for hardware and software, including participation in product development meetings. Works with subject matter experts (SME) during the drafting, editing and review of technical writing assignments.
•Coordinate the collection of technical input from subject matter experts in functional departments.
•Track outstanding issues, action items, and dependencies noting time frames for completion.
•Meet all required documentation deadlines.
•Participate in Company meetings pertaining to product development process to ensure that technical documentation is in step with new product developments.
•Perform a wide range of editorial functions, acting as writer and copy editor for electronic and print content.
•Other related duties may be assigned.
Qualifications: Education and/or Experience
•Bachelor’s Degree in Journalism, Communications, Marketing, English or related field of study is required.
•Minimum of five years of experience in a related field with demonstrated strong writing background and experience. Technical documentation writing experience strongly preferred.
Knowledge/Skills
•Technical documentation writing experience in online and print formats
•Excellent research and technical writing skills with an eye for detail and thorough knowledge of AP Style and grammar.
•Strong understanding of the importance of branding and of developing a voice for a product or service.
•Proven ability to write for a business-to-business (B2B) audience.
•Demonstrated project and time management skills.
•Ability to work independently and collaboratively with key stakeholders.
•Preferred candidates will possess the following experience:◦Experience writing technical documentation
◦Experience with Adobe FrameMaker and/or RoboHelp
◦Experience using the Microsoft Manual of Style
Work Environment:
40 hours per week, but may include nights and weekends.
Typical office environment and equipment.
Must proactively read, comprehend and adhere to all ES&S security policies, practices and procedures regarding the safety and safekeeping of co-workers, products, services and other intellectual property as defined in the ES&S New Business and Non-Disclosure, or Proprietary Matters, Confidential Matters and Non-Competition agreements, and the current ES&S Security Policy Manual.
Security
Required to consistently demonstrate adherence to all types of security requirements and accepted practices as stated by the current ES&S Security Policy, while ensuring that all assigned personnel comply with the following:
Must proactively read, comprehend and adhere to all ES&S security policies, practices and procedures regarding the safety and safekeeping of co-workers, products, services and other intellectual property as defined in the ES&S New Business and Non-Disclosure, or Proprietary Matters, Confidential Matters and Non-Competition agreements, and the current ES&S Security Policy Manual.
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