Job Description

The City University of New York (CUNY) is seeking an Instructional
Support Developer to play a central role in supporting the needs of 
a select group of New York City public schools. CUNY views its 
collaborations with the public schools as a vital part of its 
mission to educate the citizens of New York. The creation of the 
CUNY School Support Organization is an opportunity to bring the 
resources of the University and the Department of Education together 
to systematically support a group of schools in enabling students to 
be more successful in both high school and college.

With School Support Organization colleagues, The Instructional 
Support Developer contributes to individual School Support Plans, 
and develops strategies to assist schools in improving outcomes for 
students. The SSO team follows the following steps in accomplishing 
its goals:

1) An initial school-based planning process aimed at identifying 
   school goals, priorities and challenges
2) Provision of customized and coordinated support services, and 
3) A regular review of all activities and an evaluation of their 
   effectiveness in meeting school needs.

Responsibilities:

• Contribute to the design and delivery of professional development 
  for schools across the network. Participate in and contribute to 
  network events, such as Principals’ meetings and/or professional 
  development series for instructional leaders (coaches, lead 
  teachers, staff developers, and mentors)

• Identify and recruit appropriate and effective CUNY faculty who 
  will be available to work with schools on specific issues as 
  they arise

• Catalogue technical assistance resources available to schools 
  through CUNY college-based Centers and Institutes 

• Negotiate and manage service agreements with CUNY faculty and 
  Centers and monitor quality and quantity of services provided to 
  individual schools; ensure agreements are paid in a timely fashion

• In particular, work with the NYC Math Project to define a 
  Mathematics Instructional Initiative among participating network 
  schools. Oversee implementation of the project and monitor quality 
  of services to schools

• Ensure that the CUNY School Support Organization website and 
  other online tools provide accurate and useful information to 
  schools and support staff, engage web developers and technology 
  staff as required

• Manage ‘Instructional Improvement’ mini-grants to network 
  schools by overseeing application process and following up with 
  school teams on progress made toward grant goals

• Participate in network-level inquiry and planning process, 
  leading to the creation of School Support Plans. These plans use 
  school-level data to inform a goal-setting and action-planning 
  process at the school and network team level.

Other Duties:

• Support school leaders in understanding and negotiating issues 
  related to space allocation within shared buildings. Participate 
  in building council meetings as a supportive member of the network 
  team

• Support principals in capturing and disseminating knowledge to and 
  from schools for purposes of sharing across schools, and de
  veloping benchmarks

• Establish positive and effective working relationships with 
  administrators, school staff, and colleagues 

• Plan and implement the activities of one or more CUNY SSO 
  Initiatives dedicated to special topics, such College Readiness 
  and/or math instruction

• Create tools to communicate lessons learned from the School 
  Support Organization to key stakeholders in the University’s 
  Central Office and 17 local campuses

• Keep clear and concise records of communications with school staff 
  and other support personnel

• Other duties as assigned.

Salary:$70,000 – $80,000

Core Competencies/Qualifications:

• Minimum of five years working in the education field, with 
  increasing responsibility and an understanding of school operations

• Master’s degree in a relevant field

• Keen understanding of educational reforms and structures in New 
  York City and New York State, including new accountability 
  initiatives

• A demonstrated commitment to enabling public school students to 
  succeed in college

• Ability to collaborate and work as part of a team, especially 
  under changing circumstances and tight deadlines

• Demonstrated customer service ethic

• Prior experience developing and building professional 
  relationships, advancing agendas, and negotiating with external 
  organizations

• Outstanding organizational skills and attention to detail 

• Excellent written and oral communication skills 

• Ability to multi-task and to respond quickly to various requests 

• Creativity, friendliness, and a sense of humor 

• Proficiency in Microsoft Office 

• Interested candidates should have a flexible, collaborative 
  attitude, understand the fast-paced and highly changeable nature 
  of a start-up organization, and be willing to learn.

Job Categories: Information Design and Instructional Design. Job Types: Full-Time.

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