Contract \ Contract-to-Hire Technical Writer
Job Description
TECHNICAL WRITER
Location: NYC
Duration: 3+ Month Contract
Start Date: ASAP
Rate: DOE
The ideal candidate will have experience with writing documentation on subjects like software, printers, phones, WiFi, and/or mobile applications and has experience working with developers/engineers. Strong communication skills and attention to detail are essential.
Specific responsibilities include but are not limited to the following:
– Write technical documentation.
– Write grammatically correct, audience-appropriate, and technically accurate documents; manage all aspects of document development and production; develop and maintain document standards.
– Additionally, candidates will provide Business Development support regarding documentation needs required by business partners; support our client’s Production Support organization with the development of runbooks, Standard Operating Procedures and IDEF3 Process Flow documentation and aid in the development of training manuals.
– Work with product managers, department managers, and project managers to ensure that documentation is created and maintained according to the lifecycle methodology.
– Manage outstanding assignment list so that the group’s workload is visible and status easily obtained by internal customers.
– Oversee the maintenance of document templates and documentation style guides.
– Identifies documentation needs in the company and recommends strategies on how to meet them.
– Ensure that published information adheres to company and department style guidelines and meets or exceeds quality standards.
– Ensure that published information is accessible to the appropriate internal and external audiences.
– Work with other operations management team members on various initiatives focused on implementing repeatable processes in IT.
– Maintain Documentation website/content and formatting.
Minimum Requirements:
– Strong knowledge of the technologies and infrastructure surrounding enterprise software development; ability to learn about complex products quickly; ability to lead and to establish credibility with smart engineers.
– Strong project management skills including the ability to identify and mitigate non-obvious risks to the development process; ability to define achievable goals without sacrificing innovation.
– Ability to collaborate effectively with Product Managers to craft a product vision; ability to effectively communicate both product vision and technical details to engineers, senior management, and customers as needed.
– Unrelenting commitment to quality; experience with automated testing infrastructure; ability to coordinate the efforts of QA and software engineers.
Strong academic background and track record as an individual technical contributor; ability to provide hands-on management.
– Must have the ability to think strategically. Must be able to work independently and as part of a team.
Strong diction of the following required:
– Visio & other flow charts
– RoboHelp, Flare or Framemaker
– MS Access database design
– HTML
– DOS